Issues Fixed in Vista Field Service 2022 R4
The following issues were fixed in the Vista Field Service R4 release.
To view customer suggestions and enhancements for this release, see the What's New page.
General
| Issues Fixed | Issue # |
|---|---|
| The Employee Tools drop-down menu was not fully displayed for users with access to Employee Tools only. | 107631 |
Work Order Dashboard / Work Orders
| Issues Fixed | Issue # |
|---|---|
| Improved performance of trip closeout. | 107780 Note: Resolved in an update after release 22.3+. |
| Attachments added on the Create PO screen were not attached after selecting Create. | 107784 Note: Resolved in an update after release 22.3+. |
| The following error message occurred when users tried to add an attachment to a trip from the Field Service Trip dashboard: Object reference not set to an instance of an object. | 107785 Note: Resolved in an update after release 22.3+. |
| Attachments were not loading on the Scope details page. | 107794 Note: Resolved in an update after release 22.3+. |
| When Require Return
Notes is unchecked in portal setting Trip Completion
Settings, return notes were still required when
closing a trip. Setting location: . | 107636 |
| When portal setting Hide Work Complete Sections during Trip Completion was enabled and multiple SMCos were listed separated by a comma, Work Orders were not displayed on the Work Order Dashboard. Setting location:. | 107321 |
| Completed Trips more than one day prior were
not displayed when portal setting Maximum number of
historical work order to show in site and service item
history has a value larger than 1. Setting location: . | 107756 |
| Times shown on the Trip Dashboard did not include AM/PM. | 107768 |
| Resolved issue caused by attempting to process empty batches. | 107767 |
| Work Scope was incorrectly able to be edited in the SM Manager and the Trip Dashboard when the Call Type selected was Agreement. | 107783 |
| SM Jobs with a phase without a material cost type allowed technicians to create an infinite number of PO Headers with errors. | 107798 |
| New service items added on a trip were not shown on the Add Work Completed drop-down. | |
| Marking a return trip as closed caused the scope to close incorrectly. |
