Issues Fixed in Vista Field Service 2022 R3
The following issues were fixed in the Vista Field Service release.
To view customer suggestions and enhancements for this release, see the What's New page.
General
Issues Fixed | Issue # |
---|---|
Current portal users were receiving the Welcome email when they were not supposed to. | 107174 Note: Resolved in an update after release 22.2+. |
Custom employee groups that were based on an SQL query that included the phrase lastupdated were not returning any results. | 107096 |
Password reset notifications sent via SMS were failing to strip out non-integer characters from the phone number (such as dots). This resulted in send failures on the email server and invalid recipients being listed in the Mail Log. | 107145 |
The Navigate to TC1
Homepage link displayed even if the portal
setting Show TC1
Link On Nav was not selected. Setting location:
. Note: The application menu (waffle menu) in the navigation bar is
now tied to the option to Show TC1 Link On
Nav. If you do not select Show TC1 Link On
Nav, the application menu will not display
either. |
107235 |
The following error message displayed whenever a user attempted to upload a custom report in Portal Settings, even if the file name was not a duplicate: Duplicate Filename Detected. An existing custom report with the same name has been found. Are you sure you want to continue? It will overwrite the existing rdl file. | 107293 |
In Manage Lookups, lookups that included @AuthToken in the SQL query failed to return results. | 107181 |
Photos taken on Andriod or iOS devices were being incorrectly rotated.. | 107237 |
Form Templates
Issues Fixed | Issue # |
---|---|
Form attachments that were set as required were not being required when a user added the form to a service trip. | 107514 |
Resolved resizing and editing issues for signatures on custom forms. | 107532 |
Service Manager Dashboard
Issues Fixed | Issue # |
---|---|
Duplicate work orders displayed in the grid for service sites that had site and customer work orders. | 107516 |
Work Order Dashboard / Work Orders
Issues Fixed | Issue # |
---|---|
When adding work completed items to a scope, users could create purchase orders over the limit set in Quick Create - Max dollar amount allowed when creating, if this portal setting was being used. Setting location: | 107051 |
For service lines entered in Field Service, craft overrides designated in Vista PR Craft Templates were not being used or updated on timecard lines. | 107116 |
If a line type was deselected in the portal setting Work Completed Line Types, the quick add option (+ sign) was still available for that line type on existing work orders. Setting location: | 107512 |
Newly-added Scope Notes were not showing on the Scope page after they were saved. | 107513 |
Billable hours were not being pushed to Vista when Show Billable Hours was not selected for the SMCo in the portal setting Labor Work Completed Settings.Setting location: . | 107515 |
When adding inventory to a work order, materials from all enabled companies showed in the Material drop-down instead of just the materials from the specified SMCo. | 107531 |